Restaurant Managers
Plan, direct, or coordinate activities of an organization or department that serves food and beverages
Training Provider(s):
Annual Median Wage:
$55,078.40 ($26.48 per hour)
Education:
High school diploma or equivalent
Skills
Service Orientation
Actively looking for ways to help people.
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Management of Personnel Resources
Motivating, developing, and directing people as they work, identifying the best people for the job.
Monitoring
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Speaking
Talking to others to convey information effectively.
Knowledge
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Personnel and Human Resources
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Work Tasks
Monitor activities of individuals to ensure safety or compliance with rules.
Maintain regulatory or compliance documentation.
Maintain operational records.
Manage inventories of products or organizational resources.
Resolve customer complaints or problems.
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